Interaction Logging
The system gives you the ability to log any Interaction you have with your Contacts, allowing for full reporting on activities and time spent on Projects.
e-vol lets you log Interactions against one or more Contacts, Organisations or Groups held in the system’s database. These Interaction types can be:
- Incoming and Outgoing Telephone Calls
- Incoming and Outgoing Emails
- Correspondence (Incoming and Outgoing letters)
- Walk-ins
- Meetings
- Training events
- Outgoing Publications, such as Newsletters
Logging Interactions has the twin benefits of creating a permanent record of whom you interacted with, how and when, and generating useful information that you can recall and access as part of the reporting process.
New in v2.0: The newly launched Enquiry module provides a simple but comprehensive facility for threading interactions together. It is now possible to see a complete history of an enquiry from initial contact through to completion, with success criteria and outcomes.
Voluntary talk
"Since we've started using the system, I can run all our monthly reports in less than half an hour."
e-days in action
Click on the screenshots below to see larger versions:
Voluntary talk
We got a centralised database and we haven't had to spend thousands on upgrading
